Return
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Here is a direct link to start your return: https://www.modboutiquevw.com/apps/redo/returns-portal/login Required information: Order Number/Packing Slip # Shipping Zip Code/Email Address
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How Long Until I Get My Store Credit?
If you did a return request on our website and chose in store credit, you will receive your store credit as soon as the return is marked "delivered" by the carrier. If you did not do a return request on our website or did not use the prepaid label provided, your return will be processed within 5-... -
I Returned My Items, When Will It Process?
If you submitted for a return on our website, once we receive your return - you will receive notification via email that it has been delivered to our warehouse. This then processes your return automatically. Returns are now processed based on transit time only. Manual processing can take 5-8 work... -
If you are missing an item from your order please contact us with your order number and name of the item you are missing!
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ONLINE RETURNS: We stand behind the brands we carry and quality of our products and want you to love them as well! We understand everything may not work for you and are here to help. Items can be returned within 30 days of the delivery date for a store credit e-gift card to be used on a future ...
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Why Do I Have To Pay For Return Shipping?
While we would love to be able to offer free return shipping, its just not feasible while trying to keep our clothing items lower and competitive as well as offering cheaper or free shipping at check out. We are always available during business hours to assist you in sizing needs so that you can ... -
Why Is There A Hold On My Credit Card?
If you process a return request and request instant exchange which is where you are purchasing new items with your store credit and having them shipped before we receive your return - our return provider, Loop will place a hold (not a charge) for the amount of the items you stated you are returni...