Welcome to Our Help Site

• How do I change or cancel my order?

• Coupon Codes
• Do You Restock Items?
• I Didn't Receive An Order Confirmation
• I Need to Make a Change to My Order
• I Received the Wrong Order/Product
• Local Pickup
• My Order Was Damaged In The Mail

See all articles in General Order Information →

• How Do I Check My Points?
• How Do I Earn Points After Joining?
• How Do I Sign Up For The MOD Rewards Program?
• Why Didn't I Get My Birthday Points?
• Will My Points Expire?

• What If My Package Was Stolen?
• What Is MOD Shipping Protection?

• Prop 65

• How Do I Start A Return?
• How Long Until I Get My Store Credit?
• I Returned My Items, When Will It Process?
• Missing Item
• Return Policy
• Why Do I Have To Pay For Return Shipping?
• Why Is There A Hold On My Credit Card?

• $6 Flat Rate Shipping
• Free Shipping
• How Fast Will My Order Ship From The Time I Placed It?
• I Paid For Expedited Shipping
• When Will My Order Arrive?

• What Size Should I Order?

• How do I track my package?